Marla Means, Richard Moniz, and I presented at NCLA 2015 today on “The Expanding Role of the Academic Liaison: Balancing Subject Versus Functional Skills” (PDF).
Marla introduced the topic and provided definitions. Richard discussed the Johnson & Wales University Library in Charlotte, NC as a small library case study. I summarized the interesting experiment at the University of Arizona of having only functional liaisons, and briefly presented UNCG’s team model of subject v. functional teams.
Good comments, ideas, and questions from the audience. Thanks for everyone who came.
There are some cites and links at the end of the PDF.
“For liaison services, subject knowledge used to be enough. Now functional skills are increasingly important — academic libraries are expanding their outreach and advocacy efforts into data curation, scholarly communication, information literacy, distance education services, etc. How should libraries balance these two types of liaison roles? Should libraries hire functional specialists to partner with the subject liaisons, or somehow train subject liaisons to pick up the needed functional expertise? And how should these functional and subject specialists be organized and managed? Two librarians representing a small and large library and a LIS student doing an independent study on liaison trends will lead a discussion on these questions. With help from the participants, we will conclude with suggested best practices.”